Unión 84

Welcome to the 3Pod Customer Service Portal

How may we support you?

Constructor de Páginas Web – Embudos

How to select your language and time zone on your website?

You need to access “settings” from the left side menu on your 3Pod home page. Then click on “language and time” Once you are in this option you will be able to modify the language of your website builder, time zone and date format. To save your preferences click on “save” Remember that changing the…

How to configure URL redirection on your website?

URL redirection can be used in the event that the sub page you had no longer exists because you deleted it or you want to send the people who enter that link to another link, to carry out the process we go to the 3Pod builder and In the floating menu on the left side…

How to create Email Marketing campaigns?

To create email marketing campaigns you must enter the email section. Click on “campaigns” Click on “create campaign” to start Choose a name for your campaign For this example we are going to use the standard campaign option and click next. Select an email template and click next. Edit the template and then click on…

How to create email marketing automations?

To create email marketing automations you must enter the email section. Then click on “automations” Then click on “create automation” You can create templateless or abandoned cart automation flow. After choosing one of the options, you enter a name for the automation. Then the following window will appear where you will start creating your automation….

How to create a template for email marketing?

To create a custom template from scratch or to see the templates you have, the first thing you must do is enter the email section. Then click on “email templates” Here you will be able to see the system templates, your created templates and create new templates from scratch, to do that you just have…

How to see the appointment scheduler?

To be able to view the appointment scheduler you have, you just have to enter the appointments section. Then click on “calendar” Here you will be able to see the entire appointment schedule that you have, for example, a reservation for today. If you click on show details, you will be able to see all…

How to create and book events ?

To create events to book in 3Pod, the first thing you are going to do is click on the appointments section.​ Then click on “book events” Click on “create event” Here we are going to start with the configuration of the event and we start with: about the reservation with the data of the event…

How to create appointment operators?

The appointment operators are the people in charge of attending to the appointments that are scheduled for you in order to be attended by the indicated operator. For them you must enter the appointments section and then click on operators. Once you are here you are going to click on create new operator. Now we…

How to create services for your appointments?

In order to create appointment services, the first thing you must do is enter the Appointments section. Then click on “services” And we are going to create our first service, you can click on any of the 2 options below. Once we are here we will be able to view the different fields that we…

How to manage your store orders?

In order to manage all the orders for your store in 3Pod, the first thing you must do is enter the 3Pod store section. Then click on “orders” Here you will be able to have a summary view of your orders such as Invoice number, customer name, total, paid, status, created, payment, among others. By…